£28.5bn – counting the cost of workplace conflict

This week ACAS published a new report estimating the costs of workplace conflict. The report, which you can read in full here, estimates that poor management of workplace conflict costs employers around £28.5bn a year, that is an average of £1,000 for every employee.

The report highlights that managing conflict early can prevent damage to relationships with employees and save businesses money.

While the findings of the report relate to findings before the Coronavirus pandemic, the Chief Executive of ACAS said that the report “reveals potential for increased conflict as organisations try to adapt to new changes after COVID-19.”  Businesses need to be vigilant in effective conflict management and particularly in communicating with employees during this time when many are still furloughed or working from home. Any conflict that has been suppressed in the last 12-18 months of the pandemic could start to come to the surface as we adapt to new working practices.

In response to the report, our HR Hub on 27 May will be all about managing conflict in the workplace. We will look closely at this difficult issue, examining the types of conflict typically seen at work, what has changed due to the pandemic and the impact it has had on an employer’s ability to manage conflict. We will also be sharing our top tips on conflict management and what to do if a situation cannot be resolved.

Our Employment Team will also be answering your questions. If you have any questions you would like to submit to our team, please let us know.

Following the session there will be an opportunity for a catch up with Jo, Tom and Caroline as well as other HR professionals and business owners in a social break out room.

We look forward to seeing you!

The Zoominar is on Thursday 27 May, 10am – 11am.

Book your place here.

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